PRIVACY POLICY
METIKON ENGINEERING LIMITED
Last Updated: August 10, 2026
Metikon Engineering Limited (“Metikon”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, communicate with us, submit information through our digital platforms, apply for opportunities, or otherwise interact with Metikon.
1. INFORMATION WE MAY COLLECT
Depending on how you interact with Metikon, we may collect information including:
- Full name
- Email address
- Telephone number
- Residential or business address
- Company or organisation details
- Job title or professional information
- Information submitted through contact or enquiry forms
- Employment and recruitment information, including CVs and application documents
- Customer, account, meter, or transaction information where applicable
- Project or partnership information voluntarily submitted to us
- Communications and correspondence with Metikon
- Website usage and technical information, such as IP address, browser type, device information, and pages visited
- Any other information you voluntarily provide to us
We will only collect information that is reasonably necessary for our operations, services, legal obligations, or your interaction with us.
2. HOW WE COLLECT INFORMATION
We may collect personal information when you:
- Visit or interact with our website
- Complete a form
- Contact Metikon by email, telephone, or other communication channels
- Submit a business, project, partnership, or investment enquiry
- Apply for employment, internships, or other opportunities
- Interact with our customer or energy management systems
- Make or report a payment relating to our services
- Participate in projects, community engagements, surveys, or other Metikon activities
Certain technical information may also be collected automatically through cookies, analytics technologies, server logs, or similar technologies.
3. HOW WE USE YOUR INFORMATION
Metikon may use personal information to:
- Respond to enquiries and requests
- Provide and manage our services
- Administer customer accounts and energy services
- Process and reconcile transactions
- Communicate important service or project information
- Evaluate potential projects, partnerships, suppliers, contractors, or business opportunities
- Process employment and internship applications
- Manage relationships with communities and stakeholders
- Maintain operational, administrative, and regulatory records
- Improve our website, digital systems, and services
- Protect our systems and prevent fraud or misuse
- Meet legal, regulatory, contractual, and compliance obligations
We will not use personal information for purposes materially incompatible with the reason it was originally collected unless permitted by law or appropriate consent has been obtained.
4. LEGAL BASIS FOR PROCESSING
Where required by applicable law, Metikon processes personal information on an appropriate legal basis, which may include:
- Your consent
- Performance of a contract or steps taken before entering into a contract
- Compliance with legal or regulatory obligations
- Metikon’s legitimate business interests
- Protection of the vital interests of an individual
- Other lawful grounds permitted under applicable Nigerian data protection legislation
5. SHARING OF INFORMATION
Metikon does not sell personal information.
Where reasonably necessary, information may be shared with:
- Employees and authorized representatives of Metikon
- Professional advisers, auditors, consultants, and service providers
- Technology and infrastructure providers
- Payment processors and financial institutions
- Contractors and project partners
- Government agencies and regulatory authorities
- Development partners or programme administrators where applicable
- Law enforcement or other authorities where disclosure is legally required
Where third parties process personal information on our behalf, we take reasonable steps to ensure that the information is handled appropriately and only for authorized purposes.
6. PAYMENT AND CUSTOMER INFORMATION
Where Metikon provides electricity, mini-grid, metering, or other energy-related services, we may process customer information necessary to administer those services.
This may include customer identification information, meter numbers, consumption information, recharge records, transaction references, payment history, service requests, and related operational information.
Payment transactions may be processed through third-party financial or payment service providers. Such providers may independently collect and process information in accordance with their own privacy policies and legal obligations.
7. RECRUITMENT INFORMATION
Where you apply for employment, an internship, consultancy, or another opportunity with Metikon, we may collect information contained in your CV, application, qualifications, identification documents, references, and related correspondence.
This information will be used to assess your suitability, communicate with you regarding the opportunity, conduct necessary verification, and maintain appropriate recruitment records.
Submission of an application does not guarantee employment or engagement with Metikon.
8. COMMUNITY AND PROJECT INFORMATION
As part of developing and operating infrastructure projects, Metikon may collect information from community representatives, customers, businesses, local leaders, contractors, and other project stakeholders.
Such information may be used for project development, community engagement, customer onboarding, impact assessment, operational management, reporting, regulatory compliance, and stakeholder communication.
Where photographs, video, testimonials, or other identifiable media are collected for communications or project documentation, Metikon will seek to handle such material responsibly and in accordance with applicable requirements.
9. DATA SECURITY
Metikon takes reasonable administrative, organizational, and technical measures to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
However, no website, electronic communication, or digital storage system can be guaranteed to be completely secure.
Users should therefore also take reasonable precautions when transmitting information electronically.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to satisfy operational, contractual, accounting, regulatory, legal, or reporting requirements.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our internal procedures and applicable law.
11. YOUR DATA PROTECTION RIGHTS
Subject to applicable law, you may have the right to:
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information in appropriate circumstances
- Withdraw consent where processing is based on consent
- Object to or request restriction of certain processing
- Request information about how your data is being used
- Request transfer of your personal information where applicable
- Lodge a complaint with the appropriate data protection authority
Some rights may be subject to legal, regulatory, contractual, or legitimate operational limitations.
Requests concerning personal information may be submitted using the contact information provided below.
12. COOKIES AND WEBSITE ANALYTICS
Our website may use cookies and similar technologies to support website functionality, understand how visitors interact with the site, maintain security, and improve user experience.
Where required, visitors will be provided with appropriate choices regarding non-essential cookies.
Further information may be provided in Metikon’s Cookie Policy.
13. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, social platforms, payment services, or other external systems.
Metikon is not responsible for the privacy practices of independent third parties. We encourage users to review the privacy policies of external services before providing personal information to them.
14. INTERNATIONAL DATA TRANSFERS
In some circumstances, service providers or partners used by Metikon may process or store information outside Nigeria.
Where personal information is transferred internationally, Metikon will take reasonable steps to ensure that such transfers are conducted in accordance with applicable data protection requirements.
15. CHILDREN’S PRIVACY
Metikon’s website and general services are not primarily directed toward children.
We do not knowingly collect personal information from children through the website except where such processing is necessary, lawful, and undertaken with appropriate authorization or consent.
16. CHANGES TO THIS PRIVACY POLICY
Metikon may update this Privacy Policy periodically to reflect changes in our operations, technology, services, or legal and regulatory requirements.
Any revised version will be published on this website, and the “Last Updated” date will be amended accordingly.
17. CONTACT US
For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal information, please contact:
Metikon Engineering Limited
42 BG Bassey Avenue
Uyo, Akwa Ibom State
Nigeria
Email: info@metikoneng.com
You may also contact us to exercise any applicable data protection rights or raise a concern regarding the handling of your personal information.